It Seems Something Went Wrong and We Could Not Verify Your Email Please Try Again!

When trying to offset an Office app, you might go this error. Here are some things you lot can endeavour to prepare the problem. We've listed the nigh common solutions first, so effort them in order.

"Something went wrong" error when open Office app

Restart your device

Wait a few minutes, restart your device, sign back in, and restart your app.

Repair Role from the Control Panel

How yous get to the repair tool depends on your operating arrangement. Choose your operating organisation from the drop-downwards listing below.

  1. Correct-click the Start push button Windows Start button in Windows 8 and Windows 10 (lower-left corner), and select Apps and Features on the popular-up card.

    Screenshot of start menu showing Apps and Features
  2. Select the Microsoft Office product you want to repair, and select Alter.

    Note:This will repair the entire Part suite fifty-fifty if it's but ane application you desire to repair such as Word or Excel. If you lot have a standalone app installed, then search for that application by name.

  3. Depending if your copy of Office is Click-to-run or MSI-based install, you'll run into the following options to continue with the repair. Follow the steps for your installation type.

    Click-to-run

    In the window How would yous like to repair your Function Programs, select Online Repair > Repair to make sure everything gets fixed. (The faster Quick Repair selection is also available, but it just detects and so replaces corrupted files.)

    MSI-based

    In Change your installation, select Repair so click Continue.

  4. Follow the instructions on the screen to complete the repair.

  1. Right-click the Start push button Windows Start button in Windows 8 and Windows 10 (lower-left corner), and select Command Panel from the pop-up carte du jour.

    Options and commands list see after pressing Windows logo key + X
  2. From Category view, under Programs, select Uninstall a programme.

  3. Right-click the Microsoft Function product you want to repair, and from the drib-down, select Modify.

    Note:If you take a suite such as Microsoft 365 Family, Office Dwelling house & Student 2016, or Office Home and Student 2013, search for the suite name, even if information technology'south simply a particular application you desire to repair such as Word or Excel. If you have a standalone awarding such equally Give-and-take or Excel, search for the application name.

  4. Depending if your copy of Function is Click-to-run or an MSI-based install, do the post-obit for your Role installation blazon:

    Click-to-Run installation type:

    In How would you like to repair your Office Programs, select Online Repair to make certain everything gets fixed, and then select Repair. (The faster Quick Repair choice is as well available, merely it just detects and so replaces corrupted files.)

    MSI-based installation type:

    In Change your installation, select Repair then click Go on.

  5. Follow the remaining instructions on the screen to complete the repair.

  1. Click the Kickoff button Windows 7 Start button > Control Panel.

  2. From Category view, nether Programs, select Uninstall a program.

  3. Click the Role product y'all want to repair, and then click Change.

    Note:If you have a suite such as Microsoft 365 Family unit, Function Home & Pupil 2016, or Office Domicile and Student 2013, search for the suite name, even if it's just a particular application you want to repair such as Discussion or Excel. If you have a standalone awarding such every bit Word or Excel, search for the application name.

  4. Depending if your re-create of Function is Click-to-run or an MSI-based install, exercise the post-obit for your Office installation type:

    Click-to-Run installation type:

    In How would y'all like to repair your Office Programs, select Online Repair to make sure everything gets fixed, and so select Repair. (The faster Quick Repair selection is too available, but it only detects and so replaces corrupted files.)

    MSI-based installation type:

    In Change your installation, select Repair and and then click Keep.

  5. Follow the remaining instructions on the screen to complete the repair.

Uninstall and reinstall Function

Uninstall Office using easy fix

  1. Select the push button below to download and install the Office uninstall support tool.

    Download

  2. Follow the steps below to download the uninstall support tool according to your browser.

    Tip:The tool may take a few minutes to download and install. After completing the installation, the Uninstall Function products window will open up.

    Border or Chrome

    • In the lower-lower left corner correct-click SetupProd_OffScrub.exe > Open.

      Where to find and open the Support Assitant download file in a Chrome web browser

    Edge (older) or Net Explorer

    • At the bottom of the browser window, select Run to launch the SetupProd_OffScrub.exe.

      Where to find and open the Support Assitant download file in the Edge or Internet Explorer web browser

    Firefox

    • In the popular-upwards window, select Save Fileand and then from the upper-right browser window, select the downloads arrow > SetupProd_OffScrub.exe.

      Where to find and open the Support Assitant download file in a Chrome web browser
  3. Select the version yous desire to uninstall, then select Adjacent.

  4. Follow through the remaining screens and when prompted, restart your computer.

    Later on you restart your computer, the uninstall tool automatically re-opens to complete the concluding pace of the uninstall procedure. Follow the remaining prompts.

  5. Select the steps for the version of Office you want to install or reinstall. Close the uninstall tool.

    Microsoft 365 | Office 2021 | Office 2019 | Part 2016 | Office 2013 | Office 2010 | Role 2007

Having problem installing Function? Apply the offline installer

If yous're yet having trouble installing Part using the steps in the install articles shown above, attempt using the offline installer.

The Office offline installer may assistance bypass potential proxy, firewall, antivirus, or Net connection issues that might occur during an Function installation.

For steps to install an offline version of Office, run into Use the Office offline installer and select the correct tab for your version of Office.

Need more help?

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Source: https://support.microsoft.com/en-us/office/-something-went-wrong-error-when-you-try-to-start-an-office-app-4b4471dd-cf86-4a37-910d-35a01a6c7d17

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